Welcome to Bright in Boxes. The following terms apply to the use of this website, including the purchase of gifts and hampers.
100% Satisfaction Guarantee
Bright in Boxes prides itself on delivering quality gifts and hampers in the best condition to our customers and their recipients. If a customer is not happy with their order, for whatever reason, we will gladly replace it or refund their money in full. In the event of a product not being available, we will replace it with another similar item of equal or greater value.
Returns & Refunds
We stand by the quality of our products, but if for any reason you are unhappy with your gift, or in the unlikely event it arrives damaged, please contact us as soon as possible on 0800 697 737 or email email@example.com and we will make arrangements for the gift to either be replaced or refunded.
Refunds can only be made back to the credit card that was used for the original purchase. Approved refunds can take 2-3 business days to be completed.
Consumer Guarantee Act
All purchases from our site are covered by the New Zealand Consumer Guarantees Act 1993 which guarantees that any goods purchased for personal use may be returned, if they are considered faulty, for repair, replacement or refund of purchase price, within a reasonable period of time as defined by the Act.
We are committed to ensuring your privacy is protected. When you place an order on our website, we’ll ask for some personal information, such as your contact details, email address, phone number and the contact details of the recipient.
Your email and any other information you supply will only be used to contact you about your order, for the purpose of processing your order and arranging delivery. Your personal information will not be disclosed to any other third party for any purpose, except when we are required or authorised by law, to do so.
We will not hold your personal information for longer than is required for the purpose for which it is collected.
We will ensure that security safeguards protect the information and we will take all reasonable steps to ensure that information will not be disclosed to any unauthorised person or organisation.
Your credit card details are encrypted directly through a secure server and are not held by us. Your information is only stored long enough as is necessary to complete your transaction. We accept payments through PayPal. When processing payments, some of your data will be passed to Paypal, including information required to process or support the payment, such as the purchase total and billing information.
We may also collect personal information about you, when you register for an online account. You are responsible for maintaining the confidentiality of your account and should take all necessary steps to ensure your password is kept confidential and secure. If you choose to subscribe to and receive our newsletter, we will at times inform you of specials, promotions and offers via emails or a newsletter. If you no longer wish to receive these, simply click the unsubscribe link at the bottom of the newsletter or contact us.
All content included on this website, including but not limited to, text, graphics, logos, images and software, is the property of Bright in Boxes or third parties that have licensed content to us and is protected by New Zealand and International copyright laws. Unauthorised redistribution or republication, of any content of this site, by any means is prohibited.
Who we are
Our website address is: https://www.giftideas.co.nz
What personal data we collect and why we collect it
To keep you up to date with specials, new products etc, we will retain your Name, Address and other contact details on file and send you newsletters of special offers and interesting gift information. We will not give your name or details to any other person or company. If you wish to be removed from our mailing list please email us at firstname.lastname@example.org
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
We will not share your contact information with anyone, and will be used purely for the the purposes of managing your order.